Our Policies


Our in Store Appointment Policies

(If you have any questions, comments or suggestions for us, please feel free to use contact form on this page or the contact info below.

RESERVATIONS: Services are offered by appointment only and can be booked currently via email, phone or online. Our specialists are here to answer any questions you may have prior to booking, and will return calls within 24 hours. 919-847-2590 or info@skinandtonicraleigh.com 



ARRIVAL: Please arrive early for your appointments.  A phone call or text if you're running late is greatly appreciated. Late arrivals cannot be guaranteed an extension of their treatment time.


CANCELLATIONS: We have a 24 hour cancellation policy. If you need to cancel your appointment, we require at least 24 hours notice otherwise we will charge for the full amount of the service. We will make an exception if the reason for the cancellation policy is related to a COVID-19 exposure and we will require a negative test result before booking your next appointment.  Series and gift cards are non-refundable, non-transferrable and expire within one year of purchase date. Credit cards are required for new customers upon booking your first appointment at skin&tonic. If you fail to show for your scheduled appointment without notifying us, you will be charged the full service fee.


CONSIDERATIONS: We ask that  you refrain from bringing children or friends to any appointment with you. We ask that you allow your fellow s&t guests to unplug and relax by silencing your cell phone. If you need to make a call, please step outside so as to not interrupt others solitude. Please place phones and jewelry in a safe place, we are not responsible for valuables lost or left. If you have recently been sick or had a temperature please call and reschedule your appointment out of courtesy to our team and fellow guests. 


GRATUITY: Gratuities are accepted and not included in your spa service cost. This is at your discretion but clients commonly tip between 15%-20% of their service cost. 

Have Questions?

Please fill out the quick form and we will be in touch with lightning speed.


6400-105 Creedmoor Road, Raleigh, NC


Phone: 919-847-2590


Tuesday - Saturday by Appointment Only



We offer facials, peels, microdermabrasion, microcurrent, high frequency, gua sha, 

enzymes, scalp treatments,ice globes, hard wax, yumi lash lifts, brow tinting, lash tinting, natural makeup, and if any of thcites you.... 


you probably found our skincare home. 

(click below to read more about each of our services)