If you spend over $150 you qualify for FREE SHIPPING!

You should receive and email with your tracking once your order ships! If you place an order late saturday, sunday or monday, your order will ship on tuesday. Otherwise, we're pretty snappy with getting packages out!

Call or text us at 919-847-2590 or email us at info@skinandtonicraleigh.com and one of our specialists will help assist you.

First off, we can't wait to meet you! We ask that you arrive a few minutes early as our front desk staff will gather a little bit of information from you. You are welcome to bring any products or medications you are currently using or taking for us to review. You can come with a full face of makeup if that's your norm, or with freshly cleansed skin. Either way is fine. No rules there. Best option on our menu if you're new to facials is "The 60 minute Biologique Facial" and we add extra consultation time for your first visit. We only ask that you come ready to relax and open to learning about your skin. Oh, and best to book at a time you don't mind climbing into a warm bed...;)

You are always welcome to call or email ahead of booking your appointment and speak to an esthetician if you're unsure what to book.  If you book a facial and your esthetician feels another option is a better fit for you skin, she will absolutely recommend the change. If you haven't seen us before, but have done microdermabrasion elsewhere and want to jump in with a Dermasweep treatment, by all means, sign up!

For facials we generally recommend every 4-6 weeks. This may vary if you're targeting a specific issue within a specific timeline... ie. getting ready for a wedding or photoshoot. Our Dermasweep treatment plans often require a series of every 2-3 weeks for the first few treatments so your esthetician may make that recommendation for you. 

We carry Biologique Recherche, Dermaware Bio-Targeted skincare, Suntegrity Skincare, Farmhouse Fresh,  Riddle Fragrances, and Brett Brows.

We are able to accept returns for any un-opened products within 30 days.

Yes! Our gift cards are very popular, giving the gift of healthy skin and downtime is always much appreciated. E-Gift cards can be purchased through our website and physical gift cards can be purchased in our store during working hours. (Tuesday thru Saturday)./products/gift-card

A phone call or text if you're running late is greatly appreciated. Late arrivals cannot be guaranteed an extension of their treatment time but we will always do our best to accommodate. Please do not let us be the cause or reason of a stressed driving situation, be safe and we'll do our best to make it better once you arrive. 

We require 24 hour notice for all cancellations. Credit cards are required for new customers upon booking your first appointment at skin&tonic. If you fail to show for your scheduled appointment without notifying us, you will be charged the full service fee.

Services can be booked by calling or texting our front desk staff at 919-847-2590. You can also email our specialists at info@skinandtonicraleigh.com or book online by clicking *here*. 

We use both hard wax and soft wax, always gentle and always clean. Our wax is a source of pride and joy, it really is the most gentle we've ever used. You can always request a particular type of wax if you have a preference, our face waxing is generally all done with hard wax. We also never double dip our wax sticks. No cooties at this joint. 

We do our absolute best to prevent this from happening. We use witch hazel to purify the skin and can also use our high frequency machine to help tone redness and stop the possibility of a post wax breakout. Best to let your esthetician know if that has been a problem for you in the past. You always have the option to tweeze the brow, lip or chin areas. Its in your best interest, if you are breakout prone from waxing or facials to also do any workouts or sweat inducing activity before your appointment and not for 24 hours after. 

Ideally you want the hair to be at least a half inch to inch long. The longer the hair the more long lasting the wax should be. We highly recommend you abstain from shaving inbetween waxing appointments to avoid ingrown hairs and uneven results.

Please arrive early for your appointments.  A phone call or text if you're running late is greatly appreciated. Late arrivals cannot be guaranteed an extension of their treatment time.

We ask that you allow your fellow s&t guests to unplug and relax by silencing your cell phone. If you need to make a call, please step outside so as to not interrupt others solitude.

Gift cards are non-refundable, non-transferrable and expire within one year of purchase date.

This is offered only locally. Orders placed before noon should go out the same day. If you want to specify date of delivery you can do that as well... check out your options here

If you're limited to times and dates, and its booked already, you can add yourself to our online waitlist for that day and you will be notified should a timeslot become available. Schedules are ever changing so we highly encourage you to take part to get first dibs!

Thats right! When you refer your friends in for a facial, and they say you sent them, you can get 20% off your next treatment! So it "pays" to spread the word!